Shipping & Return Policy

At ZeroWhey, we are committed to delivering your orders safely and efficiently while ensuring a smooth shopping experience.

1. Shipping Policy

We process and ship orders as quickly as possible to ensure timely delivery.

Orders are usually processed within 1–2 business days after payment confirmation.
Orders will be delivered within 7–10 working days, depending on your location and courier service availability.
Once your order is shipped, tracking details will be shared via Email, SMS, or WhatsApp where applicable.
Shipping charges, if applicable, will be displayed during checkout before you place your order.
Delivery delays caused by natural disasters, public holidays, strikes, or other unforeseen circumstances are beyond our control.

As ZeroWhey sells food products, returns are generally not accepted due to hygiene and safety reasons.

Returns are accepted only if you receive a damaged, defective, or incorrect product.
Return requests must be raised within 48 hours of receiving your order.
Photos or videos of the product and packaging may be required for verification.
The product must be unused and in its original sealed packaging.

Once your request has been reviewed and approved:

• Approved refunds will be credited to the original payment method within 7–10 working days.

• Approved replacements will be delivered within 7–10 working days after verification and approval.

If you have any questions regarding our Shipping, Return, Refund, or Replacement Policy, please contact us:

Email: hello@zerowhey.in
Phone: +91 72268 26571