Privacy Policy
At ZeroWhey, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.
1. Information We Collect
Personal & Contact Information
When you create an account or place an order, we collect information such as your name, billing address, shipping address, email address, and phone number to process and fulfill your order.
Payment Information
Payments are securely processed through trusted third-party payment gateways. ZeroWhey does not store your complete credit or debit card details on our servers.
Device Information
We automatically collect certain information about your device, including your IP address, browser type, time zone, cookies, and browsing behavior to improve website performance, enhance user experience, and analyze website traffic.
2. How We Use Your Information
- To process, confirm, and deliver your orders.
- To share shipping information with our courier partners for order fulfillment.
- To send order confirmations, shipping updates, and tracking details.
- To send promotional emails, special offers, product updates, and high-protein recipes if you have opted in.
- To detect and prevent fraud or unauthorized transactions.
- To improve our products, services, and overall customer experience.
3. Third-Party Services
We share only the necessary information with trusted third-party service providers to operate our business effectively.
- Shopify: Hosts and powers our online store.
- Payment Gateways: Securely process your payments.
- Courier & Shipping Partners: Deliver your orders to the provided shipping address.
4. Contact Us
If you have any questions regarding this Privacy Policy or wish to request access, correction, or deletion of your personal information, please contact us:
Email: hello@zerowhey.in
Phone: +91 72268 26571